Terms and Conditions
Last updated: 14 August 2026
1. Introduction
These terms and conditions govern your use of the CraftAutomate website and services. CraftAutomate is operated by Joe Todd, sole trader. By using our website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
2. Our Services
CraftAutomate provides AI automation solutions including AI Receptionists, AI Chatbots, Business Automation and Website Design services for UK small businesses and trades.
3. Use of Website
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use our website for any unlawful, illegal, fraudulent or harmful purpose or activity.
4. Intellectual Property
All content on this website, including text, graphics, logos, images and software, is the property of CraftAutomate or its licensors and is protected by UK and international intellectual property laws.
5. AI Assistant and Website Tools
The AI assistant on this website generates automated responses and, like all such tools, may occasionally be inaccurate, incomplete or out of date. Its answers are for general information only and are not professional advice or a quote for work. Please confirm anything important with us directly before relying on it. The same applies to our calculators and other website tools, which give rough estimates based on the figures you enter.
6. Limitation of Liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under the law of England and Wales. If you are a consumer, nothing in these terms affects your statutory rights.
Subject to that, and to the extent permitted by law, CraftAutomate will not be liable for any indirect or consequential loss, or for loss of profit, revenue, business or data, arising out of or in connection with the use of our website or services. Our total liability in connection with our services shall not exceed the amount paid by you for those services in the 12 months preceding the claim.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Changes to Terms
We may revise these terms from time to time. Revised terms will apply from the date of publication on this website. Please check this page regularly to ensure you are familiar with the current version.
9. Contact Us
If you have any questions about these terms and conditions, please contact us at [email protected]. A postal correspondence address is available on request.